So, why choose OUR team of fitters to build your furniture or assemble your new products?
Two reasons: We are very good at what we do and we care about your experience as a customer.
We are Assembly Professionals
Our fitters are assembly professionals. It is what we do day-in day-out, we build furniture and put together products designed for home assembly. This means that we don’t have to follow instructions step-by-step. We know how to build things. We refer to the instructions for specific pieces of information, not to tell us how to put a drawer together. This means we build it quickly and get it right first time. Because we charge by the piece for most assemblies, it makes our service great value for money. It also means we can get big jobs done quickly. Our customers are constantly amazed by how much one person can build in just a few hours.
Customer Service
Consistently getting the job right is just the beginning of the story. The fact that we put your experience as a customer first is probably the reason that we have so much repeat business. To begin with, the person you talk to on the phone IS a certified assembler, so they know what you are talking about. The estimates they provide are a realistic guide to the final cost and the time it will take.
Once you have decide to book an appointment we operate 6 days a week for most of our areas and also offer evening appointments for smaller jobs during the week. We know there is nothing worse than sitting in all day waiting for someone to turn up. Your time is precious, especially if you have taken a day off work. If we say we will be there at 2:00pm, we WILL be there at 2:00pm. If by chance we are running behind, we WILL call you with an Estimated Time of Arrival. If your delivery company changes the delivery date (unfortunately it does happen), then simply contact us and we will reschedule your appointment free of charge providing we have at least 1 days notice.
When our assemblers arrive, you know you are in safe hands. All of them are trusted, tested and reliable. We are all smartly uniformed and we speak English. We will not have communication problems unless YOU do not speak English. We bring a comprehensive assembly tools made specifically for assembly builds and even carry a fairly large store of extra hardware just in case something is missing.
